FAQ
Do you have product specific FAQs?
We sure do. You can find these at the bottom of their product pages.
What’s your return policy?
We don’t bother with the whole ‘return your item first’ and you’ll receive a full refund. We’re confident in the quality of our products. Sending them back to us implies they’re defective.
So, if you try a supplement of ours and find you don’t like it, keep it… give it to a friend, or do whatever you like with it. Just let us know and will give you a 100% full refund immediately. No irritating forms or hurdles to jump through!
However, this guarantee is only valid for first-time purchases within 30 calendar days from the date following the delivery of the product.
If you bought multiple bottles, you will have to send us back the unopened bottles for a refund as we can return these to our inventory.
Will I have to pay customs/import fees?
This is down to the country you live in. We urge you to check this yourself before ordering if you are unsure.
Do you do international shipping?
Yes! At the moment, we're shipping all over Europe. If you're interested in buying our products outside of Europe, definitely let us know and we'll see how we can help you.
Can I take your supplements every day?
Yep. Our supplements have been specifically chosen and designed for daily use to support a healthy lifestyle - long-term. In fact, you’ll experience the best results by doing this.
What are the shipping costs?
See the shipping and returns page.
Can I cancel or change my order?
Sure thing! Just send us an email with your order number at support@nobs.eu and we'll take care of it.
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